Claims

Filing or Inquiring About Claims

Filing A Claim:

Electronic payer ID:  59231

Mail: PO Box 10269 Jacksonville, FL  32247

Customer Service: (855) 292-9526 option 1

Claims Fax: (877) 596-2244

Inquiring About An Existing Claim:

Please complete the form below To be contacted by our team.

Change Healthcare Response:

ACH accepts paper HCFA-1500 and UB-04 (previously)UB-92 claims forms. You can send them via mail, email, or fax.

Mail: American Correctional Healthcare

PO Box 10269 Jacksonville, FL 32247

Email: kim@americancorrectional.com

Fax: 877-596-2244

Templates of fillable CMS Forms HCFA-1500 and UB-92 can be found here:

HCFA-1500:

https://www.dol.gov/sites/dolgov/files/owcp/dfec/regs/compliance/owcp-1500.pdf

HCFA-04 (previously HCFA-92)

https://highered.mheducation.com/sites/dl/free/0073520896/836077/UB04_jan23.pdf