Filing A Claim:
Electronic payer ID: 59231
Mail: PO Box 10269 Jacksonville, FL 32247
Customer Service: (855) 292-9526 option 1
Claims Fax: (877) 596-2244
Inquiring About An Existing Claim:
Please complete the form below To be contacted by our team.
Change Healthcare Response:
ACH accepts paper HCFA-1500 and UB-04 (previously)UB-92 claims forms. You can send them via mail, email, or fax.
Mail: American Correctional Healthcare
PO Box 10269 Jacksonville, FL 32247
Email: kim@americancorrectional.com
Fax: 877-596-2244
Templates of fillable CMS Forms HCFA-1500 and UB-92 can be found here:
HCFA-1500:
https://www.dol.gov/sites/dolgov/files/owcp/dfec/regs/compliance/owcp-1500.pdf
HCFA-04 (previously HCFA-92)
https://highered.mheducation.com/sites/dl/free/0073520896/836077/UB04_jan23.pdf